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Have a question or need help? We're here for you.
localhostbeaver@gmail.comWe typically respond within 24-48 hours
Frequently Asked Questions
Quick answers to common questions about ShareBill
ShareBill is an expense tracking and bill splitting app designed to help you manage shared expenses with friends, family, roommates, or travel companions. It makes it easy to track who paid what and calculate who owes whom.
Yes! ShareBill offers a free tier with core features including:
- Creating and managing expense groups
- Adding and tracking expenses
- Automatic debt calculation and settlement suggestions
- Multiple currency support
Premium features like AI-powered receipt scanning are available with a subscription.
ShareBill Premium unlocks powerful features:
- AI Receipt Scanning - Automatically extract items, prices, and totals from receipt photos
- Advanced Customization - Additional themes and personalization options
- Priority Support - Get help faster when you need it
Adding expenses is easy:
- Open a group and tap the "+" button
- Enter the expense name and amount
- Select who paid and how to split it
- Optionally add a photo, location, or notes
Premium users can also scan receipts to automatically populate expense details.
ShareBill requires an internet connection for most features since your data is synced across devices. However, you can view previously loaded expenses while offline. Any changes made offline will sync when you reconnect.
To invite others to your expense group:
- Open the group you want to share
- Tap on the group settings or share icon
- Share the invite link via messages, email, or any app
- When someone opens the link, they'll be added to your group
Yes, we take security seriously:
- All data is encrypted in transit using TLS/SSL
- Authentication is handled by Firebase Authentication
- Your data is stored securely on Google Cloud infrastructure
- We never sell your personal information
For more details, please read our Privacy Policy.
ShareBill automatically calculates the optimal way to settle debts within your group, minimizing the number of transactions needed. When you're ready to settle:
- View the suggested settlements in your group
- Make payments outside the app (Venmo, bank transfer, cash, etc.)
- Mark the settlement as complete in ShareBill
Note: ShareBill is for tracking only - it doesn't process actual payments.
Manage Your Subscription
Learn how to view, modify, or cancel your Premium subscription
View or Cancel Your Subscription
ShareBill subscriptions are managed through Apple. To view or cancel your subscription:
- Open the Settings app on your iPhone or iPad
- Tap your name at the top (Apple ID)
- Tap Subscriptions
- Find and tap ShareBill
- Choose Cancel Subscription or select a different plan
Note: If you cancel, you'll continue to have access to Premium features until the end of your current billing period.
Subscription Plans
We offer flexible subscription options:
- Monthly - Billed every month, cancel anytime
- Yearly - Billed annually, save compared to monthly
Important: Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period.
Request a Refund
All purchases are processed by Apple. To request a refund:
- Go to reportaproblem.apple.com
- Sign in with your Apple ID
- Find the ShareBill purchase
- Follow the instructions to request a refund
Restore Purchases
If you've reinstalled the app or switched devices, you can restore your subscription:
- Open ShareBill
- Go to Settings
- Tap Restore Purchases
- Your subscription will be restored if active
Delete Your Account
Learn how to permanently delete your account and data
You have the right to delete your account and all associated data at any time. Here's how:
How to Delete Your Account
- Open the ShareBill app
- Go to Settings (tap the gear icon)
- Scroll down and tap Delete Data
- Read the information about what will be deleted
- Confirm by tapping Delete Account
Warning: This action is permanent and cannot be undone. Make sure you want to proceed before confirming.
What Gets Deleted
When you delete your account, the following data will be permanently removed:
- Your user profile and account information
- All expenses you created
- Your participation in all groups
- All receipt images and attachments you uploaded
- Your notification preferences and tokens
Note: If you are the last participant in a group, the entire group and all its data will also be deleted. Otherwise, expense records may remain visible to other group members (but will no longer be linked to your profile).
Before You Delete
Consider the following before deleting your account:
- Cancel your subscription first - Deleting your account does not automatically cancel your Apple subscription. Cancel it separately to avoid future charges.
- Settle outstanding debts - Make sure all expenses in your groups are settled.
- Export your data - If you need a copy of your data, contact us at localhostbeaver@gmail.com before deleting.
Can't Access the App?
If you're unable to access the app to delete your account, you can request account deletion by email:
- Send an email to localhostbeaver@gmail.com
- Use the subject line: "Account Deletion Request"
- Include the email address associated with your ShareBill account
- We'll verify your identity and process the deletion within 30 days
Still Need Help?
We're here to assist you
If you couldn't find what you were looking for, don't hesitate to reach out. When contacting us, please include:
- A detailed description of your issue or question
- The device and iOS version you're using
- Any error messages you've encountered
- Screenshots if applicable
Email us at localhostbeaver@gmail.com and we'll get back to you as soon as possible.
You may also find helpful information in our:
- Privacy Policy - How we handle your data
- Terms of Service - Our terms and conditions